Support
Frequently asked questions
Memoto is a local-first vehicle reminder. If you do not see your question, write to us .
Do I need an account?
No. The app is fully usable offline with no sign-in. Google or Apple sign-in is optional backup — it is free, and not part of Pro.
How do reminders work?
Reminders are local notifications on this device — not marketing push from a server. Memoto uses kilometres or months, whichever comes first, and estimates pace from your odometer updates.
What is Memoto Pro?
The free app includes reminders, history, three vehicles, and optional backup. It may show an interstitial ad after you log work. Pro unlocks more vehicles, removes ads, and adds PDF/CSV export. Plans are monthly, yearly, or lifetime, billed through the App Store or Google Play.
Are receipt photos uploaded?
Never. Optional receipt photos stay on the phone. They are not part of cloud backup.
Does Memoto book a workshop?
No. It reminds you. You still take the vehicle to the shop you choose.
Why “not yet known”?
If you skip the odometer or leave an interval empty, Memoto will not guess. The item stays unknown until you set a number.
Are there ads?
The free plan may show a full-screen ad after you finish a chore such as logging a service — never on launch, and never when something is already overdue. Pro removes ads.
Which languages does the app support?
English and Vietnamese. The first launch asks which to use. You can change it later in Settings, along with kilometres or miles and a display currency. This website is English and Vietnamese.
How do I restore Pro?
Use Restore purchases on the Pro screen with the same Apple ID or Google Play account you used to buy.
How do I delete my data?
Uninstalling or clearing app storage removes local data, including receipt photos. If you signed in, open Settings → Account and delete the account there: the app re-authenticates, wipes the cloud copy, then deletes the login. Photos are never on the server.
Is Memoto a fleet or booking app?
No. It is a personal reminder and service log. It is not a marketplace and not a dealer portal.