Memoto Support
Frequently asked questions
Memoto is a local-first vehicle reminder. If you do not see your question, write to us .
Do I need an account?
No. The app is fully usable offline with no sign-in. Google or Apple sign-in is optional, and only so you can back up vehicles and history to the cloud when that feature is on.
How do reminders work?
Reminders are local notifications on this device — not marketing push from a server. Memoto uses kilometres or months, whichever comes first, and estimates pace from your odometer updates.
What is Memoto Pro?
The free app includes reminders, history, and three vehicles, with no ads. Pro unlocks more vehicles, PDF/CSV export, and cloud backup. Plans are billed through the App Store or Google Play.
Are receipt photos uploaded?
Never. Optional receipt photos stay on the phone. They are not part of cloud backup.
Does Memoto book a workshop?
No. It reminds you. You still take the vehicle to the shop you choose.
Why “not yet known”?
If you skip the odometer or leave an interval empty, Memoto will not guess. The item stays unknown until you set a number.
Are there ads?
No. Memoto does not show ads. Pro is extra capacity (vehicles, export, backup), not an ad-removal upsell.
Which languages does the app support?
English and Vietnamese. The first launch asks which to use. You can change it later in Settings. This website is English and Vietnamese.
How do I restore Pro?
Use Restore purchases on the Pro screen with the same Apple ID or Google Play account you used to buy.
How do I delete my data?
Uninstalling or clearing app storage removes local data, including receipt photos. If cloud backup is on, email us to delete the server copy. Photos are never on the server.
Is Memoto a fleet or booking app?
No. It is a personal reminder and service log. It is not a marketplace and not a dealer portal.